1. Service Purchase and Redemption

Upon completing a service purchase through our digital platform, an e-coupon will be dispatched to your registered email address as proof of purchase. This e-coupon permits redemption at any of our facilities within Japan.

Each e-coupon remains valid for 14 days from the date of issuance. We advise scheduling your visit within this period to fully utilize your purchase.

To redeem, present the e-coupon digitally or as a printed copy to our team during your visit.

2. Order Confirmation and Delivery

Order Confirmation: A detailed confirmation email will be sent immediately upon successful payment, summarizing your purchase.

E-Coupon Delivery: Your e-coupon will be attached to the confirmation email and delivered within 1–3 business days. Should it not arrive promptly, kindly check your spam or junk folder and contact our support team for assistance.

3. Pre-Booking Recommendations

To enhance your experience and secure preferred availability, we strongly advise reserving your appointment in advance via our online reservation portal or by contacting your chosen location directly.

Advantages of pre-booking include:

• Guaranteed access to your desired time slot.
• Priority consideration during high-demand periods.
• Streamlined coordination for group bookings or special occasions.

4. Essential Guidelines

E-coupons are non-transferable and strictly for the intended recipient.

Expired e-coupons cannot be honored.

In the event of unforeseen circumstances, such as operational disruptions or force majeure, we will communicate promptly with alternative solutions to uphold your convenience.

For further inquiries or assistance, our support team remains readily available to ensure your experience aligns with our standards of excellence.